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Pricing

Use Sugester free for 30 days! No setup fees and no long-term commitments. After that period you can choose a paid plan starting at 6 EUR per month.

Pro plan

6 EUR per user / month
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  • up to 5 users
  • up to 10 mailboxes
  • CRM
  • Email
  • Helpdesk
  • Live Chat
  • Email marketing
  • Newsletter
  • VoIP
  • Marketing Automation
  • Clients
  • Deals
  • Projects
  • Tasks
  • Forms
  • Knowledge base
  • Feedback
  • Time tracking
  • Files
  • Reports
  • Email support and knowledge base
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Max plan

8 EUR per user / month
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Includes all Pro plan features +
  • unlimited users
  • up to 30 mailboxes
  • Macros
  • Autocall widget
  • Document and contract templates
  • Fully configurable permissions
  • SMS campaigns
  • Custom domain
  • Email support, chat support and knowledge base

Enterprise plan

15 EUR per user / month
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Includes all Max plan features +
  • unlimited users
  • unlimited mailboxes
  • Custom domain + SSL
  • Email support, chat support and knowledge base
  • System configuration (user permissions, document templates)

Free plan

We also offer a free plan with access for 3 users, a limit of 100 clients, up to 100 emails sent per month and 1 online chat.

Choose the free plan

Dedicated

Includes all Enterprise plan features + a fixed fee, a separate dedicated server and a separate database, a high-performance server for the application and the database, automatic updates, the option to change the server at any time, an assigned account manager, full technical support and free configuration of the system (user permissions, document templates, a dedicated consultant and implementation).

Learn more

Detailed plan comparison

Pro plan Max plan Enterprise plan
Servers cloud cloud cloud
Users 5 unlimited unlimited
Mailboxes 10 30 unlimited
Own SMTPSend emails from your own address through Sugester while a copy of every message stays on your server unlimited unlimited unlimited
Emails sent / mo. 1,000 / user 5,000 / user 10,000 / user
Client and mailing list limit 1,000 20,000 100,000
Projects 30 unlimited unlimited
Chats per websiteNumber of chat widgets 1 5 unlimited
Chat conversations / mo.This is the limit of started chat conversations that have not been closed 5,000 10,000 unlimited
Tasks / mo. 10,000 30,000 unlimited
Storage (GB) 5 / user 10 / user 30 / user
Fully configurable permissionsGive users access to data or restrict it. Create roles that mirror the permission structure in your company - unlimited unlimited
Document templatesCreate templates of contracts or offers, as well as custom reports built from selected data on a client, deal or project record - unlimited unlimited
Macros / programmable actionsAutomation and free configuration of individual actions in Sugester. Macros can be triggered after a new task is created, a client or a deal is added, or after a phone call. - 5 50
Premium hosting - - 1

Frequently asked questions

Can I try Sugester for free?

Yes. You can use Sugester free of charge for 30 days, with no setup fees and no long-term commitments. After that period you choose a paid plan starting at 6 EUR per month. A free plan is also available: 3 users, 100 clients, 100 emails per month and 1 online chat.

Do I have to pay for each module separately?

No. The Pro plan gives you the complete set of modules: CRM, Helpdesk, Live Chat, tasks, projects, knowledge base, email marketing, forms, feedback and VoIP. Higher plans add features, not modules.

Is the monthly price per user or for the whole plan?

The monthly price is charged for every user. For example, the Pro plan at 6 EUR with 5 users comes to 30 EUR net per month.

Can I change my plan at any time?

Yes, you can move to a higher or a lower plan whenever you want. The change takes effect immediately - you do not have to wait until the end of the billing period.

Is the trial period really free?

Yes, 30 days free of charge with no credit card required. When the trial ends you choose the Pro, Max or Enterprise plan, and you can also stay on the free plan.

Do you offer discounts?

For larger teams and dedicated deployments we agree on individual terms - write to us or call +48 22 599 42 58.

Do I need to pay extra for hosting?

No. Sugester runs in the cloud - hosting, updates, backups and security are included in the subscription price. You do not have to install anything on your own server.

Does Sugester run in the cloud or on my computer?

Sugester runs in the cloud (SaaS). You log in through your browser or the mobile app. Data is stored on servers in the European Union (AWS, Ireland region).

Is there a mobile version of Sugester?

Yes. Sugester is fully responsive - it works in the browser on your phone and tablet. Native Android and iOS apps are available as well.

What happens to my data after the trial ends?

Your data is safe. After the trial period you have 30 days to choose a plan. Data is not deleted automatically.

I have more questions - how can I contact you?

Write to us at helpdesk@sugester.pl, call +48 22 599 42 58 or use the chat on our website. We reply within a few hours.

Need a custom offer?

For teams of more than 50 users we offer dedicated terms - your own server, an SLA and an assigned account manager.

Contact us